What Should Dental Offices Expect from IT Support for EagleSoft, Dexis, and Sidexis?

Dental offices using EagleSoft, Dexis, and Sidexis rely on IT systems that must support large imaging files, constant database access, and near-zero downtime during patient hours. These platforms are deeply embedded in daily clinical workflows, which means even short disruptions can delay appointments and impact production. For practices with 10–30 employees, dental-specific IT support should…

Do Dental Practices Need HIPAA-Compliant IT Support?

Yes. Dental practices are required to use HIPAA-compliant IT systems if they handle electronic protected health information (ePHI). This includes patient charts, digital X-rays, imaging files, insurance details, and appointment records stored in practice management systems. HIPAA violations can result in fines ranging from $100 to $50,000 per violation, with annual maximum penalties reaching $1.5…